Returns & Exchanges
At Lucky Elk, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our goal is to ensure you find the perfect fit and style for your wardrobe with absolute confidence.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return packing slip to include inside your package.
Package and Ship
Securely pack your items in their original packaging, attach the prepaid label to the outside, and drop it off at any authorized carrier location.
Receive Refund or Exchange
After our warehouse team inspects the returned items, your refund will be processed to your original payment method or your exchange will be shipped out within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing